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Terms and Conditions

Courses and Workshops

 

Do I need to pay in full or just a deposit?

Payments must be made in full for all courses*.

 

Can I get a refund?

Refunds cannot be given for enrolments of any online learning courses or digital downloads.

Please note that bespoke courses, those arranged for groups or by specific arrangement, cannot be refunded unless by prior agreement.

If you are unable to attend your in-person course/workshop and give notice more than 30 days in advance of the start date, then I will send a refund to the original payment source. If cancellation is made within 30 days of your course/workshop, I will transfer payment in full to another course, if I have another student to take your place. If another student cannot take your place, payment cannot be refunded to you.

If I have to cancel a course all payments will be refunded to you.

What happens if there are changes to my course?

Although courses usually run as advertised, I reserve the right to alter, change or cancel courses as necessary. If occasional sessions have to be postponed due to circumstances beyond my control alternative dates will be arranged and no refunds granted. If it becomes necessary for me to close or cancel a course, refunds will be made to the original payment source. Unfortunately, I cannot accept any liability for travel or other costs.

 

Can I cancel an on-demand course?

You can cancel an on-demand course up until you receive the course login details (access to the course is usually in the form of an email with a web link to the course or link to join the student chatroom where you will also have access to your specific course page/s)

 

Will I receive course confirmation and further information?                                                                                                    

Once a course is booked you will receive confirmation; a receipt if payment is made in person (if requested) or online payment confirmation will be emailed if enrolment is made online.

What information will I receive prior to the course?

You may receive a Course Information Sheet giving you an overview of your chosen course, with details of time and other relevant information. There may also be a materials list; this will include advice on the types of materials suitable for your course or the specific materials required for your chosen course. Please be aware that unless stated it is presumed that students will have the relevant materials to be able to take part in the course. If you find you are having trouble locating art materials then please contact me and I will be able to advise you further.

Online learning 

It is the responsibility of you, student, to have suitable internet connection to stream classes or download course content. Please make sure you are able to view course content, download apps (Zoom) and stream at a good enough quality for you to access all digital and online learning.

Accessibility

I am a qualified level 3 British Sign Language user and welcome all to access my courses. Please contact me if you have any specific questions or support needs.

Courses are open to everyone 16 years and over, unless specifically stated. Under 16’s may be accepted if accompanied by a full paying adult and with prior agreement.

In-person courses are held at a variety of venues. I aim to run courses at venues that are fully accessible, please contact me (artwithtricia@gmailcom) for further information and details about access.

*Course/workshop booking via Tricia Johnson (Art with Tricia)

(This does not apply when booking with other organisations - please see their own Terms and Conditions.)

 

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